Privacy Policy
Last updated: 25 September 2026
This Privacy Policy explains how Mouse Snap (“we”, “us”, “our”) collects, uses, shares and protects your information when you use our web and mobile applications and the mousnap.com website (the “Service”). We aim to collect as little as possible and to be clear about what we do with it.
Information we collect
- Account information: your email address, a display name, and an encrypted password managed by our authentication provider.
- Receipt data: the fields extracted from the receipts you scan (date, vendor, amount, currency, category and notes). We do not store the receipt images themselves — see “How receipt images and OCR work” below.
- Subscription & billing data: your plan, subscription status, scan usage counts, and a payment-provider customer ID. We never receive or store your full card details.
- Usage & device data: basic technical information (such as app/browser type and log data) needed to operate, secure and improve the Service.
How receipt images and OCR work
When you scan a receipt, the image is sent over an encrypted connection to our AI document-processing provider (Anthropic) solely to extract the fields above. The image is processed in transit and is not retained — we do not save the receipt photo on our servers or storage; only the extracted fields are stored in your account. Your receipt content is not used to train third-party AI models.
How we use your information
- To provide the scanning, review, reporting and export features you request.
- To operate, secure, troubleshoot and improve the Service.
- To manage your account, subscription, plan limits and billing.
- To communicate with you about your account, security, and support requests.
- To comply with legal obligations and enforce our Terms.
Legal bases
Where applicable law (such as the GDPR) requires it, we process your information to perform our contract with you (providing the Service), for our legitimate interests (securing and improving the Service), to comply with legal obligations, and — where required — with your consent.
Third parties we use
We share data only with service providers that help us run the Service, under appropriate safeguards:
- Supabase — authentication and database (stores your account and extracted receipt fields; not receipt images).
- Anthropic — AI extraction of receipt fields (images processed in transit, not stored).
- Paddle — Merchant of Record for subscription payments, invoicing and taxes.
- Vercel — application hosting and delivery.
- Resend — transactional email (e.g. verification and password-reset messages).
We do not sell your personal information.
International transfers
Our providers may process data in countries other than yours. Where required, we rely on appropriate transfer mechanisms (such as standard contractual clauses) to protect your information.
Data retention & deletion
We keep your data for as long as your account is active. Deleted receipts are first soft-deleted (recoverable by you) and then permanently removed. You can delete your entire account and all associated data at any time from the app (Settings → Delete account) or by emailing support@mousnap.com. Account deletion is permanent and removes your receipts, extracted data and profile. Some records may be retained where required by law (for example, billing records held by our payment provider). For step-by-step instructions, see Delete your account & data.
Security
We use encryption in transit, access controls and row-level security to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and to limit what we collect.
Your rights
Depending on where you live, you may have the right to access, correct, export, restrict or delete your personal information, and to object to certain processing. To exercise any of these, contact support@mousnap.com. You may also have the right to lodge a complaint with your local data-protection authority.
Children
The Service is not directed to children under 18, and we do not knowingly collect their data.
Changes to this policy
We may update this policy from time to time. Material changes will be posted here with an updated “Last updated” date.
Contact
Questions about this policy? Email support@mousnap.com.